WEDDINGS - TERMS & CONDITIONSBy booking through AussieJax, you are accepting these terms and conditions. Should there be anything in here you do not agree with, please contact AussieJax directly and discuss with us before booking.Bookings, Deposits, Finance & Saving the Date•A deposit of 20% of your order total is required for booking for your event. Your event is not officially booked unless your payment has been received by AussieJax. This payment will be deducted from your final balance. This payment is non-refundable.•The outstanding balance is due no later than 2 weeks before the date of your event. Payment after this date could result in not having what your originally booked or nothing at all. With any late payment, AussieJax reserves the right to cancel the contract at any given time. Should this happen, the named person on the booking form will be notified.•If you would like to ‘Save your Date’ with AussieJax, a non-refundable deposit of £100 would be required. Saving your date with us will not be officially booked until AussieJax has received payment. The amount will be deducted from your final balance.•Once services are completed, all payments are final and non-refundable.Security/Damages Deposit•A refundable deposit will be required with the hiring of items from AussieJax. The refundable deposit will need to be paid 2 weeks before the date of your event. The amount needed will depend on what you are hiring. This amount will be discussed at your consultation and will be sent in writing with your quote.•This deposit will be returned to you within 1 week (7 days) after your event on the safe return of all hired items. Any items lost, stolen or returned damaged, will have the cost equivalent deducted before it is returned to you. •Should the cost of lost, stolen or damaged items exceed the amount of the refundable deposit, an invoice will be sent to the named person on the booking for immediate payment.Hire Period•The hire period will begin from when AussieJax has completed the set up at your chosen venue until the day after your event.•For DIY options collections and returns will take place between 10AM – 4PM the day before your event and the day after your event.•Early collection or late returns will incur charges if not previously arranged with AussieJax when booking was placed.Responsibility•You agree to inform AussieJax of correct full addresses, times and dates. •The named person on the booking will be responsible for the following: 1) any changes made to a booking. 2) refundable deposits. 3) any extra charges incurred. 4) All hired items once collected from AussieJax or set up at your chosen venue by AussieJax until items are back in full possession of AussieJax. Delivery & Collections•Hired items will need to be returned or ready for collection from your chosen venue the day after the event. •A delivery charge will be required to cover the cost for travelling. This will be quoted based on where you chosen venue or delivery address is from where AussieJax is based in Southampton.•For DIY options, collections and returns will take place between 10AM – 4PM from where AussieJax is based in Southampton. Items can be collected the day before the event and the day after the event. These details will need to be confirmed before the event taking place. Any late returns will incur extra charges. A Penalties list can be given to you on request and will be relevant to what you have booked. Any charges occurred will be deducted from the refundable security/damages deposit. •For DIY options, AussieJax will not be able to send chair covers and sashes by post. The will need to be collected and returned to AussieJax where we are based in Southampton.Cancellations & Amendments•In the event of a cancellation, your deposit is non-fundable and will be retained by AussieJax.•Should you need to change the date for your booking after deposits have been paid, AussieJax will endeavour to still provide all services originally booked for your new date. Should the new date not be available – the deposit will be retained by AussieJax.Photography / Videos•AussieJax reserves the right to take photographs / videos of our work. They will be used for marketing and on social media. If you do not wish for this to happen, then please discuss this before booking.Misc•A quote will be sent out after a consultation. The date of your event will be held for you unless stated otherwise. If you have not replied to the quote in the stated time allowed on your quote, your date will no longer be held and be made available to others.•All items hired from AussieJax will remain the property of AussieJax based Southampton.•AussieJax already offers competitive and reasonable prices. Please do not enquire to have discounts for big orders.Complaints•If you are not completely satisfied with any services provided by AussieJax, please contact AussieJax directly within 48hours.