info@aussiejax.co.uk 07895 325690
WEDDING PACKAGES - TERMS & CONDITIONS By    booking    through    AussieJax,    you    are    accepting    these terms   and   conditions.      Should   there   be   anything   in   here   you do    not    agree    with,    please    contact    AussieJax    directly    and discuss with us before booking. Bookings, Deposits, Finance & Saving the Date A   deposit   of   20%   of   your   order   total   is   required   for   booking   for   your   event.     Your event   is   not   officially   booked   unless   your   payment   has   been   received   by   AussieJax.     This    payment    will    be    deducted    from    your    final    balance.        This    payment    is    non- refundable. The   outstanding   balance   is   due   no   later   than   2   weeks   before   the   date   of   your event.      Payment   after   this   date   could   result   in   not   having   what   your   originally   booked or   nothing   at   all.      With   any   late   payment,   AussieJax   reserves   the   right   to   cancel   the contract   at   any   given   time.      Should   this   happen,   the   named   person   on   the   booking form will be notified. If   you   would   like   to   ‘Save   your   Date’   with   AussieJax,   a   non-refundable   deposit of   £100   would   be   required.      Saving   your   date   with   us   will   not   be   officially   booked   until AussieJax    has    received    payment.    The    amount    will    be    deducted    from    your    final balance. Once services are completed, all payments are final and non-refundable. Security/Damages Deposit A   refundable   deposit   will   be   required   with   the   hiring   of   items   from   AussieJax.     The   refundable   deposit   will   be   need   to   paid   2   weeks   before   the   date   of   your   event.     The   amount   needed   will   depend   on   your   chosen   package.      This   amount   will   be discussed at your consultation and will be sent in writing with your quote. This   deposit   will   be   returned   to   you   within   1   week   (7   days)   after   your   event   on the   safe   return   of   all   hired   items.      Any   items   lost,   stolen   or   returned   damaged,   will have the cost equivalent deducted before it is returned to you.  Should   the   cost   of   lost,   stolen   or   damaged   items   exceed   the   amount   of   the refundable   deposit,   an   invoice   will   be   sent   to   the   named   person   on   the   booking   for immediate payment. Hire Period The   hire   period   will   begin   from   when   AussieJax   has   completed   the   set   up   at your chosen venue until the day after your event. For   DIY   options   collections   and   returns   will   take   place   between   10AM   –   4PM the day before your event and the day after your event. Early   collection   or   late   returns   will   incur   charges   if   not   previously   arranged   with AussieJax when booking was placed. Responsibility You agree to inform AussieJax of correct full addresses, times and dates.  The   named   person   on   the   booking   will   be   responsible   for   the   following:   1)   any changes   made   to   a   booking.   2)   refundable   deposits.   3)      any   extra   charges   incurred. 4)      All   hired   items   once   collected   from   AussieJax   or   set   up   at   your   chosen   venue   by AussieJax until items are back in full possession of AussieJax.  Delivery & Collections Hired   items   will   need   to   be   returned   or   ready   for   collection   from   your   chosen venue the day after the event. A   delivery   charge   will   be   required   to   cover   the   cost   for   travelling.      This   will   be quoted    based    on    where    you    chosen    venue    or    delivery    address    is    from    where AussieJax is based in Southampton. For   DIY   options,   collections   and   returns   will   take   place   between   10AM   –   4PM from   where   AussieJax   is   based   in   Southampton.      Items   can   be   collected   the   day before   the   event   and   the   day   after   the   event.      These   details   will   need   to   be   confirmed before   the   event   taking   place.      Any   late   returns   will   incur   extra   charges.      A   Penalties list   can   be   given   to   you   on   request   and   will   be   relevant   to   what   you   have   booked.     Any    charges    occurred    will    be    deducted    from    the    refundable    security/damages deposit.  Cancellations & Amendments In   the   event   of   a   cancellation,   your   deposit   is   non-fundable   and   will   be   retained by AussieJax. Should   you   need   to   change   the   date   for   your   booking   after   deposits   have   been paid,   AussieJax   will   endeavour   to   still   provide   all   services   originally   booked   for   your new   date.      Should   the   new   date   not   be   available   –   the   deposit   will   be   retained   by AussieJax. Photography / Videos AussieJax   reserves   the   right   to   take   photographs   /   videos   of   our   work.      They will   be   used   for   marketing   and   on   social   media.      If   you   do   not   wish   for   this   to   happen, then please discuss this before booking. Misc Chair Covers are white spandex only.  The   Sashes   and   table   runners   can   be   a   colour   of   your   choice   from   what   is available through AussieJax.  Your chosen colour will be on your booking form. All   flowers   for   the   Bridal   party   are   based   on   Ivory   Rose   only   designs.      The package   prices   also   includes   beadwork   and   ribbon   in   a   colour   of   your   choice.      If   your chosen    floral    designs    costs    more    than    the    price    allowances    within    your    chosen package,   there   will   be   an   extra   cost   for   this   to   be   paid   by   the   named   person   on   the booking. Quantities    of    items    are    listed    within    the    different    packages.        Additional quantities of design can be added to your chosen package at an additional cost. All    table    designs    can    be    of    your    design.        It    will    be    discussed    at    your consultation   what   design   would   be   available   to   you   within   the   price   allowance   within your   chosen   package.     Any   designs   that   exceed   the   price   allowed   within   your   chosen package, they will incur an additional cost. The    sashes    included    in    the    packages    organza,    although    these    can    be upgraded   to   Taffeta   at   an   additional   cost.      You   can   choose   from   colours   available through AussieJax.  You   can   choose   your   table   number   stands   from   what   is   available   through AussieJax. Balloons   in   your   chosen   package   will   be   18’’   (approx)   foil   balloons   filled   with helium.      You   can   choose   the   colours   of   balloons   available   through   AussieJax   along with shapes of Hearts, Round or Stars. The candle cups are clear chunky glass holders and white tea light candles.  A   quote   will   be   sent   out   after   a   consultation.     The   date   of   your   event   will   be   held for   you   unless   stated   otherwise.      If   you   have   not   replied   to   the   quote   in   the   stated time   allowed   on   your   quote,   your   date   will   no   longer   be   held   and   be   made   available   to others. All   items   hired   from   AussieJax   will   remain   the   property   of   AussieJax   based Southampton. Complaints If   you   are   not   completely   satisfied   with   any   services   provided   by   AussieJax, please contact AussieJax directly within 48hours.