info@aussiejax.co.uk 07895 325690
FLOWER WALL - TERMS & CONDITIONS By    booking    through    AussieJax,    you    are    accepting    these terms   and   conditions.      Should   there   be   anything   in   here   you do    not    agree    with,    please    contact    AussieJax    directly    and discuss with us before booking. Bookings, Deposits, Finance & Saving the Date A   deposit   of   20%   of   your   order   total   is   required   for   booking   for   your   event.     Your event   is   not   officially   booked   unless   your   payment   has   been   received   by   AussieJax.     This    payment    will    be    deducted    from    your    final    balance.        This    payment    is    non- refundable. The   outstanding   balance   is   due   no   later   than   2   weeks   before   the   date   of   your event.      Payment   after   this   date   could   result   in   not   having   what   your   originally   booked or   nothing   at   all.      With   any   late   payment,   AussieJax   reserves   the   right   to   cancel   the contract   at   any   given   time.      Should   this   happen,   the   named   person   on   the   booking form will be notified. If   you   would   like   to   ‘Save   your   Date’   with   AussieJax,   a   non-refundable   deposit of   £100   would   be   required.      Saving   your   date   with   us   will   not   be   officially   booked   until AussieJax    has    received    payment.    The    amount    will    be    deducted    from    your    final balance. Security/Damages Deposit A   refundable   deposit   will   be   required   with   the   hiring   of   items   from   AussieJax.     The   refundable   deposit   of   £100   will   need   to   be   paid   2   weeks   before   the   date   of   your event.  This   deposit   will   be   returned   to   you   within   1   week   (7   days)   after   your   event   on the   safe   return   of   all   hired   items.      Any   items   lost,   stolen   or   returned   damaged,   will have the cost equivalent deducted before it is returned to you.  Should   the   cost   of   lost,   stolen   or   damaged   items   exceed   the   amount   of   the refundable   deposit,   an   invoice   will   be   sent   to   the   named   person   on   the   booking   for immediate payment. Once services are completed, all payments are final and non-refundable. Hire Period The   Flower   Wall   will   be   set   up   by   AussieJax   at   your   chosen   venue   on   the   day or   night   before   your   event.      This   will   be   discussed   with   the   venue   by AussieJax   when delivery and set up can be done. The   Flower   Wall   will   be   packed   down   by   AussieJax   at   your   chosen   venue   the same   evening   or   day   after   your   event.      This   will   be   discussed   with   the   venue   by AussieJax when this can be done. Responsibility You agree to inform AussieJax of correct full addresses, times and dates.  The   named   person   on   the   booking   will   be   responsible   for   the   following:   1)   any changes   made   to   a   booking.   2)   refundable   deposits.   3)      any   extra   charges   incurred. 4)      All   hired   items   once   collected   from   AussieJax   or   set   up   at   your   chosen   venue   by AussieJax until items are back in full possession of AussieJax. The   Flower   Wall   has   been   made   to   be   free-standing.      AussieJax   has   put measures   in   place   to   make   the   Flower   Wall   as   safe   as   possible.      Nobody   is   to tamper,   move,   rearrange   the   flowers   or   stand   behind   the   Flower   Wall   itself.      It   is   the responsibility   of   the   named   person   on   the   booking.   that   these   conditions   are   met.      In failure   to   do   so,   AussieJax   will   not   be   held   responsible   for   any   damages   or   personal injury. Delivery & Collections Hired   items   will   need   to   be   returned   or   ready   for   collection   from   your   chosen venue the day after the event. A   delivery   charge   will   be   required   to   cover   the   cost   for   travelling.      This   will   be quoted    based    on    where    you    chosen    venue    or    delivery    address    is    from    where AussieJax is based in Southampton. Cancellations & Amendments In   the   event   of   a   cancellation,   your   deposit   is   non-fundable   and   will   be   retained by AussieJax. Should   you   need   to   change   the   date   for   your   booking   after   deposits   have   been paid,   AussieJax   will   endeavour   to   still   provide   all   services   originally   booked   for   your new   date.      Should   the   new   date   not   be   available   –   the   deposit   will   be   retained   by AussieJax. Photography / Videos AussieJax   reserves   the   right   to   take   photographs   /   videos   of   our   work.      They will   be   used   for   marketing   and   on   social   media.      If   you   do   not   wish   for   this   to   happen, then please discuss this before booking. Misc The   Flower   Wall   will   set   up   by   a   staff   member   of   AussieJax   only.      The   Flower Wall   will   be   dismantled   by   a   staff   member   of AussieJax   only.      The   Flower   Wall   cannot and   will   not   be   moved   once   set   up.      This   is   in   compliance   of   our   insurance   for   your safety and ours. A   quote   will   be   sent   out   after   a   consultation.     The   date   of   your   event   will   be   held for   you   unless   stated   otherwise.      If   you   have   not   replied   to   the   quote   in   the   stated time   allowed   on   your   quote,   your   date   will   no   longer   be   held   and   be   made   available   to others. All   items   hired   from   AussieJax   will   remain   the   property   of   AussieJax   based Southampton. Complaints If   you   are   not   completely   satisfied   with   any   services   provided   by   AussieJax, please contact AussieJax directly within 48hours.